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Overview

Trans and nonbinary people may experience a range of harms from other providers in addition to healthcare professionals. Some of these providers might include: mental health care providers, advocates, shelter staff, prevention specialists on campus, and more.

Institutional betrayal is a term to describe the harm caused when people representing an institution abuse their positions of power. This causes survivors to lose trust in an institution or group. The survivor may stop accessing care or support they need for fear of being harmed again, or to try to reduce any reminders of prior trauma.

Provider violence can include:

  • Neglect
  • Harassment
  • Physical or sexual violence
  • Conversion therapy
  • Denial of care

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Trans Specific Dynamics

One of the overarching themes FORGE heard in listening sessions with trans and nonbinary survivors was that abuse by authority figures often caused more harm than other forms of violence. When seeking care from a provider, especially after experiencing a crime, trans and nonbinary people have to be vulnerable and put their trust in someone they don’t know to help them. When this trust is broken, it can prevent someone from seeking help in the future.

“The assaults perpetuated by authority figures and those in positions of power over me have left the longest-lasting damage.”[i]

Conversion therapy

Conversion therapy involves harmful attempts to “change someone’s sexual orientation, gender identity, or gender expression” to fit with dominant cultural norms[ii]. While conversion therapy is widely recognized as ineffective and abusive, it is still legal in 19 states for minors, and all states for adults[iii]. Even in states where conversion therapy is banned for minors, “these laws apply only to licensed therapists, and not to clergy or unlicensed counselors (like life coaches), leaving open the possibility that minors in these states could still be subjected to forms of conversion therapy.”[iv]

Therapists and other service providers may use conversion therapy to attempt to change someone’s sexual orientation or gender identity. As noted in the section on medical abuse [link], this is not just limited to mental health care providers:

“The doctor figured out I was trans and practiced conversion therapy without telling anyone, including my parents. I tried to tell my family that the doctor was not working, but nobody listened. I was sent there for over three years. I became so badly suicidal that I didn’t go a minute without thinking of death.[v]

Conversion therapy contributes to heightened levels of psychological distress and suicidality , creating additional challenges and distrust for trans and nonbinary people[vi].

Non-consensual contact with law enforcement

In addition to conversion therapy, some trans and nonbinary people are subjected to coercive “treatments” that end up causing further harm. Someone who expresses thinking about suicide might be forcibly hospitalized and mistreated by staff or other patients. A Black or Brown trans person who has the police called on them to do a “wellness check” is put at further risk of abuse by law enforcement, along with potentially being criminalized for their various identities. People of color, trans people, and folks with disabilities and/or mental health concerns experience higher rates of violence from law enforcement, even when they are being called to help the person. Folks with overlapping identities are even more likely to experience harm.

For more information on responding to suicide and crisis with marginalized clients, check out this webinar: “Liberatory Responses to Suicide and Crisis.”

Read more about the role of mental health providers as mandated reporters and how to reduce harm in this section [link to mental health providers section]

Sexual assault

Sexual assault can occur in any relationship with a service provider. Providers may use a person’s trans identity to leverage power over them, especially when they are gatekeeping access to resources (e.g., a shelter, a letter required to access gender-affirming care, financial support, etc.).

On a past FORGE survey, one participant shared an experience of being sexually abused by a therapist:

“I was inappropriately used sexually by my gender therapist in [city withheld]. He began sexually advancing to show me how to be a “real man,” as a way of modeling masculine behavior. It became obvious that I needed to be sexual with him in order to receive the required letter to have chest surgery. We had sex a countless number of times—sometimes in his office, sometimes my house, sometimes he would make me take him out to dinner and pay the bill. When I realized that this was wrong, I asked him for my surgery letter so I could discontinue “therapy.” He refused and I had to pay thousands of dollars to reestablish a relationship with another therapist in order to get a surgery letter.”[vii]

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Key Tips for Service Providers

  1. Understand the range of experiences trans and nonbinary people may have with provider violence across different areas of service and life.
  2. Know that experiencing provider violence may make someone less likely to seek services again (even different types of services).
  3. Recognize that trans and nonbinary people may have experienced provider violence on the basis of other aspects of their identity besides transness (e.g., race, disability).
  4. Know that trans/nonbinary people may fear re-victimization by providers after experiencing a crime, which can influence their decision to see post-victimization services or not.
  5. Listen to trans and nonbinary survivors about their experiences with provider violence.
  6. Advocate for policies that hold providers and systems accountable for violence.

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Case Examples

After being sexually assaulted Gabriel (he/they) found a therapist. He wanted to talk about the experience with someone privately but did not want to press charges against the person who assaulted him or involve law enforcement. Gabriel talked with the counselor about how much the assault impacted them, and how they sometimes engaged in non-suicidal self-injury as a result.

The therapist pushed Gabriel to buy supplements sold by the therapist and to enroll in an online trauma course that the therapist ran. When Gabriel expressed concerns about finances, the therapist told Gabriel if they didn’t continue treatment, the therapist would have to call the police over concerns about Gabriel’s safety. Gabriel was afraid to stop seeing the therapist but also did not feel comfortable being honest about their experiences.

Over time the therapist continued to blame Gabriel for their own suffering, saying that he wasn’t invested enough in recovery and implying that Gabriel may have caused the sexual assault. The therapist pressured Gabriel to take out credit cards and loans to pay for more and more expensive treatments.

Questions

  • What elements of harm or abuse are present in this situation?
  • What kind of repair work might be necessary for Gabriel to feel comfortable seeking help from mental health providers again?
  • What resources might you help Gabriel find?
  • What safety needs might Gabriel have that are not being addressed?
  • In your unique role, how might you advocate for this survivor?

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Statistics

Provider violence encompasses a wide range of experiences of harm. In a 2024 FORGE survey, trans/nonbinary people reported that:

  • 13% experienced anti-trans or anti-LGB insults from a mental or physical healthcare provider.
  • 3% were verbally sexually harassed by a mental or physical healthcare provider.
  • 1% were pushed, grabbed, shook, hit, punched, slapped, or physically attacked/assaulted by a mental or physical healthcare provider.
  • 1% were sexually assaulted by a mental or physical healthcare provider.[viii]

On the US Transgender Survey (2015), thirteen percent (13%) of respondents reported that one or more professionals, such as a psychologist, counselor, or religious advisor, tried to stop them from being transgender. Of the respondents who had a professional try to stop them from being transgender, they were more likely to:

  • Far more likely to currently be experiencing serious psychological distress (47%) than those who did not have the experience (34%).
  • More likely to have attempted suicide (58%) than those who did not have the experience (39%).
  • Nearly three times as likely to have run away from home (22%) than those who did not have the experience (8%).
  • More likely to have ever experienced homelessness (46%) than those who did not have the experience (29%).
  • More likely to have ever done sex work (18%) than those who did not have the experience (11%).[ix]

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[i] FORGE. “Trans Survivor Toolkit Listening Sessions.” FORGE, 13 November 2023.

[ii] Conversion Therapy is Sexual Violence – National Sexual Violence Resource Center (NSVRC). (2025). In National Sexual Violence Resource Center (NSVRC). https://www.nsvrc.org/blog_post/conversion-therapy-sexual-violence/

[iii] Comms. (2025, February 26). Stop Violence Against LGBTQIA Texans | Equality Texas. Equality Texas. https://equalitytexas.org/conversion-therapy/

[iv] Conversion Therapy is Sexual Violence – National Sexual Violence Resource Center (NSVRC). (2025, October 3). National Sexual Violence Resource Center (NSVRC). https://www.nsvrc.org/blog_post/conversion-therapy-sexual-violence/

[v] James, S. E., Herman, J. L., Rankin, S., Keisling, M., Mottet, L., & Anafi, M. (2016). The Report of the 2015 U.S. Transgender Survey. Washington, DC: National Center for Transgender Equality. https://transequality.org/sites/default/files/docs/usts/USTS-Full-Report-Dec17.pdf

[vi] James, S. E., Herman, J. L., Rankin, S., Keisling, M., Mottet, L., & Anafi, M. (2016). The Report of the 2015 U.S. Transgender Survey. Washington, DC: National Center for Transgender Equality. https://transequality.org/sites/default/files/docs/usts/USTS-Full-Report-Dec17.pdf

[vii] FORGE. “Trans Survivor Toolkit Listening Sessions.” FORGE, 13 November 2023.

[viii] FORGE. “Trans/Nonbinary Experiences with Stressful Events.” FORGE, 20 May 2024.

[ix] James, S. E., Herman, J. L., Rankin, S., Keisling, M., Mottet, L., & Anafi, M. (2016). The Report of the 2015 U.S. Transgender Survey. Washington, DC: National Center for Transgender Equality. https://transequality.org/sites/default/files/docs/usts/USTS-Full-Report-Dec17.pdf

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